Her.DNS FAQ

1. What is Her.DNS?
Her.DNS is a digital space designed to help women pivot into tech with clarity and confidence. We create tools, guides, and checklists to make cybersecurity simple and accessible.

2. Do I need technical experience to use your products?
No. Our resources are designed for beginners and career-changers. You’ll learn step by step, starting from the skills you already have.

3. Are your products physical or digital?
All items in our store are digital downloads (PDFs, guides, and templates). You’ll receive them instantly via email after purchase or sign-up.

4. How do I access my download?
After checkout or signup, you’ll receive an email with a download button. You can also access your files directly from the order confirmation page.

5. Do you offer refunds on digital products?
Because our products are digital, all sales are final. If you have an issue accessing your file, contact us and we’ll make sure you receive it.

6. Can I share the freebie or guides with others?
They’re for personal use only. If you’d like to recommend them, please share our website so your friends can download their own copy.

7. What’s the difference between the free checklist and the paid guides?
The free Cyber Confidence Checklist is a quick mindset and skills boost. The paid guides go deeper, with step-by-step setups, career roadmaps, and tools to build real technical confidence.

8. Can I contact you for questions?
Yes. Reach us anytime at her.dnsofficial@gmail.com.